Privacy Policy

Name: Australian Publishing Press
Address: 112/740 Station Street, Box Hill, VIC, 3128, AU
Telephone: +61 468 281 639
Price range: $$$$
Location: Australian Publishing Press

Last Updated: 5 October 2026

Australian Publishing Press ("Australian Publishing Press", "APP", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, request information, purchase our services, submit a manuscript or other materials, or otherwise interact with us.

Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs") apply to our handling of personal information, we will handle that information in accordance with those requirements.

1. Who We Are

Australian Publishing Press is a publishing and creative services business based in Victoria, Australia.

Australian Publishing Press
112–740 Station Street
Box Hill, Melbourne, VIC 3128
Australia
Phone: 0468 281 639
Email: info@australianpublishingpress.com.au
Website: www.australianpublishingpress.com.au

For privacy enquiries, please contact us using the details above.

2. Personal Information We Collect

The information we collect depends on how you interact with us.

We may collect:

Contact Information

Full name
Email address
Telephone or mobile number
Postal address
Billing address
Business or company information

Client and Account Information

Service enquiries
Quotes and proposals
Purchase information
Communication history
Customer preferences
Account information
Project information

Publishing and Author Information

Where you use our publishing or writing services, we may collect:

Author name
Pen name
Biography
Manuscript information
Book title
Publishing requirements
Book metadata
Photographs
Illustrations
Cover requirements
ISBN and publication information
Distribution information
Marketing information
Other information required to provide your selected service

Payment Information

Payment information may be processed through third-party payment providers.

Where possible, Australian Publishing Press does not directly retain complete payment card details.

Payment providers may handle payment information according to their own privacy policies.

Technical Information

When you visit our website, we may collect technical information including:

IP address;
browser type;
device type;
operating system;
referring website;
pages visited;
date and time of visits;
website interaction information; and
other technical information collected through cookies and similar technologies.

3. How We Collect Personal Information

We may collect personal information:

directly from you;
through our website forms;
when you contact us by email or telephone;
when you request a quotation;
when you purchase our services;
when you submit a manuscript or project information;
when you communicate with our team;
through cookies and analytics technologies;
from service providers assisting our business; or
from other sources where permitted by law.

Where practical, we will collect personal information directly from you.

4. Why We Collect Personal Information

We may collect, hold, use and disclose personal information to:

respond to enquiries;
provide publishing services;
provide ghostwriting and book writing services;
provide editing and proofreading;
provide formatting and design services;
provide illustration and cover design;
provide publishing and distribution assistance;
provide marketing and publicity services;
provide author website services;
provide audiobook and related services;
process payments;
manage client accounts;
communicate with clients;
manage projects;
improve our website and services;
maintain business records;
manage complaints;
prevent fraud and misuse;
comply with legal obligations;
send permitted marketing communications; and
perform other functions reasonably necessary to operate our business.

We will handle personal information in accordance with applicable privacy laws.

5. Manuscripts, Books and Creative Materials

When you provide a manuscript, book concept, photograph, illustration, biography or other creative material, we may need to provide or make that material accessible to employees, contractors and service providers involved in delivering your project.

Such materials may be processed for purposes including:

writing;
ghostwriting;
editing;
proofreading;
formatting;
cover design;
illustration;
publishing;
printing;
distribution;
marketing;
website development; and
other services requested by the client.

We will take reasonable steps to protect confidential project information.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to provide our services or operate our business.

Recipients may include:

writers and ghostwriters;
editors and proofreaders;
designers and illustrators;
printers;
publishers;
distributors;
retailers and marketplaces;
audiobook providers;
website developers;
hosting providers;
cloud storage providers;
payment processors;
accounting and professional advisers;
legal advisers;
marketing and advertising providers;
technology providers;
contractors and suppliers; and
government authorities or regulators where required by law.

We do not sell personal information to third parties for their own independent marketing purposes.

7. Overseas Disclosure

Some of our service providers and technology platforms may be located outside Australia or may store or process information outside Australia.

Depending on the services used, personal information may be accessed, stored or processed in countries including the United States, United Kingdom, Canada, New Zealand or other countries where our service providers operate.

The countries involved may change depending on the providers and platforms used by Australian Publishing Press.

Where applicable, we will take reasonable steps to comply with Australian privacy requirements concerning overseas disclosure.

8. Cookies and Analytics

Our website may use cookies, pixels, analytics tools and similar technologies.

These technologies may be used to:

operate the website;
remember preferences;
analyse website traffic;
understand how visitors interact with our website;
improve website performance;
measure marketing campaigns; and
support advertising and promotional activities.

You may be able to control cookies through your browser settings.

Disabling cookies may affect certain website functions.

Third-party services may collect information according to their own privacy policies.

9. Direct Marketing

Where permitted by law, we may use your contact information to send you information about:

publishing services;
writing services;
editing services;
book marketing;
promotions;
special offers;
industry updates; and
other services that may be relevant to you.

You can opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us at:

Email: info@australianpublishingpress.com.au

We will process marketing opt-out requests within a reasonable period.

10. Security

We take reasonable steps to protect personal information against:

misuse;
interference;
loss;
unauthorised access;
unauthorised modification; and
unauthorised disclosure.

Security measures may include access controls, authentication, restricted access, secure systems, confidentiality obligations and other reasonable technical and organisational safeguards.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Retention of Information

We may retain personal information for as long as reasonably necessary to:

provide services;
maintain client and business records;
complete publishing projects;
comply with legal obligations;
resolve disputes;
protect our legitimate business interests; and
meet accounting, taxation or regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, destroy or de-identify it, subject to applicable legal requirements.

12. Access to Personal Information

You may request access to personal information we hold about you, subject to applicable legal exceptions.

Requests should be made in writing to:

Email: info@australianpublishingpress.com.au

We may need to verify your identity before providing access.

13. Correction of Personal Information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date.

If you believe that personal information we hold about you is inaccurate, incomplete, out of date or misleading, you may ask us to correct it.

Please contact us with details of the information requiring correction.

14. Anonymity and Pseudonymity

Where lawful and practicable, you may have the option of dealing with us without identifying yourself or by using a pseudonym.

This may not be possible where identification is reasonably necessary to provide a service, process a payment, verify an account, comply with legal requirements or perform another necessary business function.

15. Sensitive Information

We generally do not require sensitive information to provide our publishing services.

You should not provide sensitive personal information unless it is reasonably necessary for the service you have requested.

Where sensitive information is collected, we will handle it in accordance with applicable privacy laws.

16. Children's Privacy

Our services are generally directed toward adults and authors.

We do not knowingly collect personal information from children where such collection is not reasonably necessary for our services or otherwise permitted by law.

If you believe a child has provided personal information to us improperly, please contact us.

17. Data Breaches

We take reasonable steps to protect personal information from unauthorised access, loss or disclosure.

If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable Australian privacy laws.

Where the Notifiable Data Breaches scheme applies and notification is required, we will take the required steps to notify affected individuals and/or the Office of the Australian Information Commissioner.

18. Third-Party Websites

Our website may contain links to third-party websites, including publishing platforms, retailers, payment providers, social media platforms and other services.

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website before submitting personal information.

19. Privacy Complaints

If you believe we have mishandled your personal information or breached an applicable Australian Privacy Principle, please contact us first.

Privacy complaints can be submitted to:

Australian Publishing Press
112–740 Station Street
Box Hill, Melbourne, VIC 3128
Australia
Email: info@australianpublishingpress.com.au
Phone: 0468 281 639

Please provide sufficient information for us to investigate your complaint.

We will review and respond to privacy complaints within a reasonable period.

If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).

20. Privacy Policy and APP Compliance

Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to Australian Publishing Press, this Privacy Policy is intended to explain our personal information handling practices in accordance with those requirements.

The Privacy Policy will be kept reasonably current and reviewed when our information-handling practices, services, technology or applicable legal requirements change.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated policy will be published on: www.australianpublishingpress.com.au

The "Last Updated" date at the beginning of this Privacy Policy will indicate when the policy was most recently revised.

We encourage you to review this Privacy Policy periodically.

22. Contact Us

If you have any questions about this Privacy Policy, wish to request access or correction of your personal information, or wish to make a privacy complaint, please contact us:

Last Updated: 5 October 2026